Nomenclatures denoting the male gender also include the female gender.
Jobsplus Permit Number 1221/2025

The Chief Officer of HR, Admin & Support Services invites applications for the post of
Administrative Officer at the Superintendence of Cultural Heritage.

2. Terms and Conditions
   2.1 The selected candidate will be engaged for an indefinite period at the Superintendence of Cultural
   Heritage.
   2.2 This appointment is subject to a probationary period of six (6) months.
   2.3 The salary for the post of Administrative Officer within the Superintendence of Cultural Heritage
   is equivalent to €22,813 (Twenty-Two Thousand, eight hundred and Thirteen Euros) per annum,
   rising by an annual increment of €487 (Four Hundred and Eighty-Seven Euros)
   2.4 The appointee must ensure that s/he operates within the framework of the Code of Ethics under
   Chapter 595 of the Public Administration Act and will not carry any form of work outside of this
   Employment which may be against the interest of the Superintendence of Cultural Heritage and/or
   which may lead to a conflict of interest or interfere with the performance of his/her official duties
   with the Superintendence of Cultural Heritage. Private work invariably requires the Superintendent’s
   permission.

3. Duties and Responsibilities
   3.1 The overall purpose of the Job

• To provide general technical, administrative and secretarial support for Chief Officers,
  Section Heads and other Senior Officers interchangeably within the Entity.
• Act as the point of contact for all the respective unit employees, providing administrative and
  logical support and managing queries.
• To ensure that administrative activities run smoothly on a daily and long-term basis

Responsibilities:
3.2 Main Responsibilities:

• Support their designated superior in the clerical /administration needs of their Unit
  functions, including the word-processing/typing/digital processing of all required
  documents and reports and ensuring meticulous follow-up on email correspondence.
• Send and receive messages to/from external bodies, members of the public, and Entity staff
  on behalf of the superior/s, take necessary follow-up action as directed, and
  maintain appropriate confidentiality on all matters.
• Provide first-line customer service to visitors and callers on behalf of their superior/s, face
  to-face or over the phone, and maintain good client relations, including involvement (as
  required) in front-of-house activities.
• Ensure that section correspondence/documents are handled according to the Entity’s
  standards and operating procedures, including (as necessary) classification, registration, pre
  filing action, filing and retrieval of such material/documents.
• Be proficient in computerized processes used to input data and extract information relevant
  to the functioning of the Unit and be prepared to undergo the necessary training to operate
  specialized software required for the functions of the entity.
• To interchange as necessary in a front-of-house reception role, dealing with enquiries from
  the public members and passing these to relevant technical or professional staff.
• To carry out related ancillary clerical tasks necessary to properly fulfil job requirements,
  including (as required through confidentiality needs or work exigencies) photocopying
  and collating clerical material.
• Manage the unit office stock by following the procurement procedures.
• Carrying out related subsidiary and ancillary tasks within the normal flexibility of the Job
  as may be assigned by Management from time to time.
• To provide good in-house coordinating services within the Entity and maintain an
  excellent public relations image.

Self-improvement
Participates in training or other professional development measures as directed by
Management.

3.3 Abilities:

• Works collaboratively in a team environment with a spirit of cooperation and as a relationship
  builder.
• Displays excellent communication skills, including presentation, persuasion, and negotiation
  skills required in working with the public, co-workers and the ability to communicate
  effectively and remain calm and courteous under pressure.
• Displays engaging interpersonal skills, including the ability to think and act strategically,
  provide sound judgment, and provide a positive and energetic attitude; be flexible, able to
  troubleshoot, solve problems, and be expedient.
• Provides systematic and dependable follow-up, as well as a high level of
  organisation and preparedness.
• Maintains workflow under pressure and in a fast-paced, high-profile work environment.
• Ability to deal with pressure and abuse by clients and act tactfully and firmly in challenging
  situations.
• Ability to research and analyse information, communicate and interact with others, and
  creatively identify solutions to issues, as well as time management, quality control, and
  report writing.
• Respectfully takes direction from the respective Chief Officer /or other Senior Management.
• Undertake any other tasks as may be required by Management from time to time.

4. Eligibility, Qualifications and Experience Required
   4.1 By the closing time and date of this call for applications, applicants must be:
   a)Citizens of Malta; or
   b)Citizens of Member States of the European Union who are entitled to equal treatment
   to Maltese citizens in matters of Employment by virtue of EU legislation and treaty provisions
   dealing with the free movement of workers or
   c)Citizens of any other country who are entitled to equal treatment to Maltese citizens in
   matters related to Employment by virtue of the application to that country of EU legislation and
   treaty provisions dealing with the free movement of workers.

By the closing time and date of this call for applications, applicants must be able to coverbally
and non-verbally in Maltese and English language,
AND

4.2 In possession of:
MQF Level 5 qualification in Administration, Management, Business, or a related field of
study.
OR
At least two (2) subjects at the Advanced Level and two (2) subjects at the Intermediate
Level
OR

• Possess a school leaving certificate and at least two (2) subjects at Ordinary Level.
• Possess a minimum of ten years of experience in administrative roles.
• Mature experience in functions related to liaison and discussions.
• Management skills will be considered an asset.

AND
The appointee must have good moral character and be expected to submit a recent (no
than 1 month old) Police Conduct Certificate.

The Superintendence of Cultural Heritage reserves the right to annul the result of the Selection
Process of any successful candidate who, at any time, is found to have an unacceptable criminal
record or has been dismissed from any Public Entity.

5. Skills and Experience

• The selected applicant must be proficient in Microsoft Office applications, Maltese, and
  English.
• Preferably having a Class B Driving Licence.

6. Submission of applications
   6.1 Qualifications and experience claimed must be supported by certificates and testimonials,
   scanned copies of which should be attached to the application. Original certificates are to be
   presented upon interviews.
   Applications, together with a detailed curriculum vitae showing qualifications and
   experience, will be received by email at [email protected] by not later than Friday
   10th April 2026 and addressed to the Chief Officer of HR, Admin & Support Services at
   the Superintendence of Cultural Heritage.

Late applications will not be considered.